When your team is with patients, on another call, or after hours, new inquiries can slip away. Sophia answers instantly, guides callers clearly, and helps move potential clients toward booking — without interrupting your staff.
Try Sophia free for seven days

Tailored to Your Medical Spa
Trained on your services
Sophia learns about your treatments, consultation process, hours, and policies so she can respond accurately to common client questions.
Customized greeting and tone
Select from premium AI voices and tailor the greeting, phrasing, and call flow to match your medical spa’s brand and client experience.
Follows your workflow
Consultation requests, appointment inquiries, and follow-ups are captured in the way your team prefers.
Hear Sophia in Action
Try asking Sophia about:• Booking an appointment
• Clinic hours
• Med Spa services


Integrates Directly Into Your Clinic’s Schedule
âś“ Books consultations automaticallyâś“ Checks real-time provider availabilityâś“ Sends appointment confirmation detailsâś“ Keeps your front desk informed
📞 → 👩‍⚕️ Transfers Calls to Your Team When Needed
When a caller needs a human touch, the call can be transferred instantly to the right team member. No dead ends. No confusing phone menus.âś“ Transfer calls to front desk staffâś“ Route calls to specific providersâś“ Avoid frustrating phone treesâś“ Seamless handoff when needed


Post-treatment concerns routed to your team
Sophia documents post-treatment questions and follows your clinic’s escalation workflow to route callers to the appropriate staff member.✓ Clinic-defined call workflows✓ Document and route post-treatment concerns✓ Emergency fallback instructions when callers describe serious symptoms✓ Custom protocols configured for your practice
How Sophia Works With Your Clinic
Sophia connects to your clinic’s phone system to answer calls when your team is busy or the office is closed. She collects caller information and follows your clinic’s workflow to schedule or route calls.✓ Answer missed or after-hours calls automatically✓ Collect caller information and appointment requests✓ Follow your clinic’s scheduling and call-routing workflow✓ Provide secure AI call summaries for your team

Getting Started With Sophia
Getting started takes minutes. No new phone system required — just forward missed or after-hours calls to Sophia.After 5pm → forward calls to Sophia
1. Forward CallsForward missed or after-hours calls from your clinic’s number to Sophia.
2. Customize Your Clinic WorkflowTell Sophia how your clinic handles scheduling and call routing.
3. Start Answering CallsSophia begins answering calls immediately — scheduling appointments or routing callers when needed.Most clinics are live in under 10 minutes. No technical setup required.

Never Miss Another Patient Call
AI Receptionist Trained for Clinics
Sophia understands consultations, services, and appointment workflows.
Keep your existing phone system
Forward missed or after-hours calls — no new phone software required.
Simple monthly pricing for clinics that want fewer missed calls.
Starter
For small clinics getting started with AI call handling.
âś“ Answers missed calls
âś“ After-hours coverage
âś“ Caller information capture
âś“ Basic appointment scheduling
âś“ Secure AI call summaries
âś“ Email notifications
Professional
For busy clinics that want Sophia handling more of the front desk.
âś“ Everything in Starter
âś“ 24/7 call answering
âś“ Appointment scheduling
âś“ Smart call routing
âś“ Custom clinic workflows
âś“ Priority setup
Enterprise
For large clinics or multi-location practices.
âś“ Everything in Professional
âś“ Multi-location support
âś“ Advanced routing
âś“ Dedicated onboarding
âś“ Priority support
âś“ Custom integrations
Frequently Asked Questions
Everything clinics usually ask before getting started with Sophia.
Do we need to change our phone system?
No. Sophia works with most existing phone systems. Clinics simply forward missed or after-hours calls to Sophia, and she answers automatically.
What kinds of calls can Sophia handle?
Sophia can answer common patient calls such as appointment requests, clinic hours, consultation questions, and service inquiries. She collects caller information and schedules or routes calls based on your clinic’s workflow.
Will patients know they are speaking with AI?
Sophia introduces herself as an AI receptionist and speaks naturally with callers. Most patients simply experience it as a helpful automated assistant that can answer questions or help schedule appointments.
What if a patient needs to speak with someone?
Sophia can transfer calls to the appropriate team member whenever needed. If a caller prefers to speak with staff directly, the call can be routed to your front desk or on-call team.
How long does setup take?
Most clinics are live in under 10 minutes. Setup usually involves forwarding missed or after-hours calls to Sophia and configuring how your clinic wants calls handled.
Still have questions?
Sophia assists with call handling, intake, and message routing. It does not provide medical advice or replace professional medical judgment.
© Jeremiah Earl DO LLC. All rights reserved.